Frequently Asked Questions

  • Who is Pugnax FX Capital?

Pugnax FX Capital is a Foreign Currency Exchange broker with its head office in central London. We have years of experience in the Financial Markets, and have assisted many clients around the world with foreign currency advice and transactions. Our clients range from Large and Small Businesses across diverse market sectors and include Private Individuals. We deliver a professional and high level of customer service, which results in repeat business from our existing clients. We are proud of the fact that the majority of our business comes from personal referrals.

  • How much does the service cost?

Nothing!! At Pugnax FX Capital you can open an Account for Free and there is no commission to pay or transfer fees at all. The advice from our Foreign Currency Account Managers is completely Free, you get a personal Account Manager who will be your eyes and ears on the Foreign Exchange market. We make our money as we have access to cheap capital, and buy in large volume on a daily basis.

  • Why do I have to register to use your services?

Anti-Money Laundering Regulations strictly regulate our industry to make sure that we identify each and every individual using our services which is why we need to identify each and every client with a record of identity and current address.

You can complete the Online Form or request for a form to be sent in the post or just contact a member of our team.

It takes no more then a few minutes to process your form and open your account. You will be able to purchase your currency and have it transferred on the same day.

Pugnax FX Capital Ltd acts as an introducer to partner Brokers.

Our partner Brokers are all regulated by the FCA and operate *Segregated Client Account in accordance with the Financial Conduct Authority (FCA) rules on the safeguarding of client funds.

*What is a Segregated Client Account?

A Segregated Client Account is a separate account to keep customer’s money separate from the firm’s money. This is done to create a clear separation between the two groups of money so neither is used for the wrong purpose, and to insure that the customer’s money can be easily identified in case anything happens to the firm.


Banks are big institutions with big overheads, which offer many different products, they are often inefficient and unresponsive creatures. We are a lean, efficient firm with small overheads, and access to low cost capital, meaning we can pass this saving on to you. Pugnax FX Capital is a specialist in Foreign Exchange products – our staff will give you their time and expertise on the markets, meaning you have someone who listens and takes care of you. Your single point of contact will watch and listen to the market for you and let you know what is happening in order to make sure you achieve your goal.

As soon as you register your personal Currency Account Manager will explain everything to you. He/she will help you with everything including from how to purchase your currency, when to make payments and answering any other questions you may have.

Foreign Exchange Brokers buy and sell currency in the live international currency market on behalf of clients, based on exclusive agreement with the banks and up to the second live information. This Ensures that clients get superior exchange rates compared to the prices offered by high street banks.

Pugnax FX Capital will provide you with a much better exchange rate than the high street banks with a saving up to 4%. We help you avoid the costly charges levied for making international payments. If you have a target rate you wish to achieve or a time schedule you need to meet, we will do our best to make sure you achieve it.

We can transfer most currencies on the same day anywhere in the world with a few exceptions (some of the more exotic currencies can take between 24-48 hours to arrive in the destination account).

Yes, the minimum we will transfer is £ 500.

You can open your account with Pugnax FX Capital in a variety of ways. We recommend online, as it is the easiest. We will get back to you quickly.

How to open your account:

1) Online by completing the secure Online Form,
2) Download the PDF Version,
3) Request a form to be sent in the post or by contacting a member of our team.

As soon as your account is set up, a personal Currency Account Manager will call to discuss your needs and advise you on the best way to achieve your requirements. When this is agreed you can book your trade verbally or via email.
Once you have bought your currency or your Market Order has been filled, you will receive a trade confirmation (invoice) with our bank details showing you where to transmit the funds by the agreed date.
Once the cleared funds are with Pugnax FX Capital we will make payment to your requested destination on the same day.

There are four ways to settle a trade:

FASTER PAYMENT. A popular method which allows you to move funds the same day within a few hours using on-line banking, (Please note: there are usually limits to the amount that can be sent and not all banks offer this option).

This is a same day transfer, your bank may charge you to transfer money using this method and is generally used for larger sums of money.

This method is used for online payments and telephone banking and can take up to three working days.

This will depend on which type of trade you have chosen, Spot Contract, Forward Contract or Time Option. You can select the date you wish to deposit the funds with us.

Your Personal Currency Account Manager will advise you on the type of contract that will best suit you, while keeping you up to date on beneficial and adverse rate movements.

You can use either a Forward Contract or Time Option to secure your exchange rates up to 2 years in advance.

Forward Contract or Time Option are used to secure a rate of exchange today for funds to be delivered at a future date up to 2 years in advance. A Forward Contract or a Time Option is a guaranteed way to keep to a schedule of payments to be made over a period of time, keeping to a fixed budget.

Pugnax FX Capital have much smaller overheads than a bank, that is why we can offer better exchange rates and save you money on your transfer costs. An easy-to-arrange regular overseas payment plan is available for you to send your monthly amounts overseas with complete peace of mind.

Pugnax FX Capital can hold your funds until you are ready for them to be transferred to the destination account. Your money will be held in our secure client accounts, also known as Segregated Client Account in accordance with Financial Conduct Authority (FCA) rules on the safeguarding of client funds.

The Foreign Currency market are constantly moving and there is an infinite number of reasons for the changes in the rates of exchange, for example: demand and supply of specific Foreign Currencies, interest rate changes, monetary policy, commodity prices and economic data releases are some of the many macroeconomic factors.

There are no guarantees for futures rates, but with our expert knowledge of the FX market and the tools available at Pugnax FX Capital we will help minimize the risk and give the best information available.